To be eligible for a return, your item must be unused and in the same condition, you received it. It must also be in the original packaging.
Return Policy — Sleeping Expert
Several types of goods are exempt from being returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
* Gift cards
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)
* Any item not in its original condition is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will email you to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a few days.
Once we receive your return, we will issue a refund for the total purchase price (minus shipping costs) within five business days.
We will issue the refund to the same method of payment used for the original purchase. Please note that the refund may take a few days to appear in your account.
If you have any questions about our return or cancellation policy, please get in touch with us at [email protected].
Refund Policy for SleepingExpert.info
SleepingExpert.info is committed to providing our customers with the best products and services.
We understand that sometimes it is necessary to return a product or cancel a service. That’s why we have a refund policy designed to ensure our customers are satisfied.
At SleepingExpert.info, we want you to be delighted with your purchase. If you are unsatisfied with your purchase, you may return it within 30 days of receipt for a full refund (minus shipping costs).
Please note that we cannot accept returns of any items that have been opened or used. All returns must be in their original packaging and include all accessories, instructions, and documentation.
If you need to cancel an order or service before it has been shipped or fulfilled, please contact us immediately.
We will do our best to cancel the order or service before it has been shipped or fulfilled, but please note that it cannot be canceled once an order has been shipped or fulfilled.
What Can Be Returned?
At SleepingExpert.info, we accept returns of any items that have been purchased directly from us and have not been opened or used.
All returns must be in their original packaging and include accessories, instructions, and documentation.
How Do I Return an Item?
To return an item, please contact us at [email protected] and include your order number and the item you wish to return.
We will provide you with instructions on how to return the item.
When Will I Receive My Refund?
Once we receive your return, we will issue a refund for the total purchase price (minus shipping costs) within five business days. Please note that the refund may take a few days to appear in your account.
Late or missing refunds (if applicable)
If you haven’t received a refund, recheck your bank account.
Then contact your credit card company; it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please get in touch with us at [email protected]
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same thing, email us at [email protected] and send your item to 15 W 63rd St., New York, NY 10023, United States
To return your product, you should mail your product to:
Address:15 W 63rd St., New York, NY 10023, United States
Phone:+1 917 790 0618
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If shipping an item over $100, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
For any inquiries, please get in touch with us at +1 917 790 0618